Returns & Exchanges at LYBSTORE

We want you to love your new style, but if you are not completely satisfied, we offer a hassle-free 30-day return policy on all unworn items with original tags. Our streamlined process ensures that your fashion journey remains effortless from purchase to exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your LYBSTORE account, navigate to your order history, and select the items you wish to return to receive a printable shipping label.

• 2.
  Pack Your Items

  Place the unworn garments with all original tags attached into their original packaging to ensure the items are protected during transit.

• 3.
  Ship It Back

  Drop off your package at any authorized courier location using the provided pre-paid label or schedule a convenient home pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or store credit within 5-7 business days.